Transaction cancellation form

The consumer's right to cancel a distance selling transaction in accordance with and subject to the provisions of Section 14C(c) of the Consumer Protection Law, 5741 1981 (hereinafter: "the Law") is from the date of making the transaction until fourteen days from the date of receiving the property, or from the date of receiving the main document of the transaction, whichever is later. The right of a consumer who is a person with a disability, a veteran citizen or a new immigrant, to cancel the transaction as aforesaid, is within four months from the date of making the transaction - from the date of receiving the property or from the date of receiving the main document of the transaction, whichever is later, provided that the communication in the transaction included a conversation between the trader and the consumer, including a conversation via electronic communication.

Customer Details

Order details

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Reason for cancellation

Important notes
  • It is not possible to cancel an order for a product that has been opened or is not in its original packaging.
  • The refund will be made immediately upon receipt of the products.
  • Cancellation will be honored subject to the cancellation clauses in the website's regulations only.
Important notes
  • I, the customer, request to cancel the order as detailed above.
  • I am aware that shipping fees and any other fees are non-refundable.
  • I am aware that if I cancel a reservation, I will be charged a cancellation fee of 5% of the transaction value or 100 NIS, whichever is lower.